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Privacy Policy

Effective Date: October 1st, 2024

At Moonbird Studios, accessible from https://moonbirdstudios.com, your privacy is one of our main priorities. This Privacy Policy outlines the types of information we collect and how we use, protect, and disclose it. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information in various ways, including:

  • Personal Identifiable Information (PII): This may include your name, email address, phone number (including SMS numbers), and any other information you provide voluntarily.
  • Non-Personal Information: This includes information automatically collected via cookies and other tracking technologies, such as your IP address, browser type, operating system, and browsing behavior on our website.
  • Payment Information: When you make a purchase through our site, we collect payment and billing details necessary to complete the transaction.

2. How We Use Your Information

We may use the information we collect for several purposes, including:

  • To provide, operate, and maintain our website and services.
  • To process transactions and deliver the products or services you purchase.
  • To personalize user experience and tailor content or product recommendations.
  • To improve our website, products, and services based on customer feedback and usage data.
  • To send you promotional materials, newsletters, or other marketing communications (with your consent).
  • SMS Communications: If you provide your phone number and consent to receive SMS communications, we may send you messages about your orders, promotions, updates, and more. You can opt out of SMS messages at any time by replying “STOP” or following the unsubscribe instructions provided in the message.

3. SMS Usage Practices

By providing your mobile number and opting in to receive SMS communications, you agree to the following practices:

  • Consent: You consent to receive SMS messages for purposes including, but not limited to, transactional updates (order confirmations, shipping details, etc.), promotions, and reminders.
  • Frequency: SMS communications may be periodic, but we strive to limit the number of messages to avoid spamming. You will typically receive messages for order confirmations, updates, and limited-time promotions.
  • Opt-Out: You can opt out of SMS communications at any time by replying with “STOP” to any SMS you receive from us. Once you opt out, you will no longer receive SMS messages from Moonbird Studios.
  • Charges: Standard message and data rates may apply based on your mobile carrier plan. Moonbird Studios is not responsible for any fees incurred from your service provider for SMS communications.

4. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. This includes the use of encryption, secure networks, and restricted access to sensitive information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers or business partners to help with operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential. We may also release information when required by law, such as to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. These technologies may collect non-personal data such as browser type, IP address, and pages visited. You can control cookies through your browser settings, but disabling cookies may affect the functionality of certain features on our site.

7. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You may request to receive details about the personal data we hold about you or opt-out of future communications by contacting us at [insert email address].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any linked sites you visit.

9. Children’s Privacy

Moonbird Studios does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices. Changes to this policy will be posted on this page with the “Effective Date” updated.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Moonbird Studios
fly@moonbirdstudios.com
99 Spring Street, Newport, RI 02840

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.